F.A.Q.

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Yes.  We offer support on many levels depending on each client’s needs.  Everything from basic maintenance plans designed to provide website monitoring for security and software updates – to custom web design and development – to full-blown offsite webmaster services.  EMG hosting plans include server monitoring, tech support and scheduled website backups.
Yes.  While not included in any web hosting plan cost, we can install WordPress for you.  We also offer services to custom configure it to suit your needs regarding security and functionality, and we offer customized or custom theme design.
If your site is hosted on EMG servers, it is automatically backed up daily, weekly and monthly.  This includes all site files and databases.
EMG hosting plans are paid for annually, in advance, on the first day of installation.  Clients are free to remove their sites from EMG servers at any time provided no monies are currently owed to EMG for any services rendered – but no refunds will be issued for remaining time on annual plans.
Yes, while this is not included in the hosting plan cost, EMG does provide services to migrate an existing site to our servers and handle all the technical details for you.
No, we do not sell domains.  We can assist clients secure domains and recommend Namecheap.com – however we have worked with many registrars.
Yes, all hosting plans include unlimited number of email accounts.  Storage of archived emails is limited to the storage capacity of the hosting plan selected.
Certainly – how well it appears on mobile devices depends on whether your site is designed to be responsive or uses a mobile theme.
As many as you can generate.  Should site traffic exceed expectations dictated by the hosting plan initially selected, your plan can be seamlessly upgraded to accommodate additional traffic.
Site load time depends a great deal on website design and development practices.  For example, this site loads in 1.7 seconds and has a page speed score of 96%.  So, if your site loads slowly on EMG servers – analysis should be conducted to determine why, as it is most likely not the server.

EMG Fun Facts

We Love Our Job And That Makes All The Difference

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Common Support Issues

Tasks worth outsourcing to an experienced webmaster.

  • WordPress Installation and Config
  • WP Plugin Conflict Resolution
  • Custom WP Plugin Development
  • eCommerce Site Development
  • Custom PHP Extension Development
  • eCommerce Product Import & Config
  • Site SEO Configuration
  • Website Design Makeovers
  • Troubleshooting
  • Website Upgrades
  • Website Security Monitoring
  • Client-side Scripting
  • Email Account Admin/Maintenance
  • Configure New Technology or Features
  • Site Design Enhancement
  • Manage Third-Party Interactions
  • Statistics/Analytics Setup and/or Monitoring
  • Performance Issue Debugging